Particularly within the leisure centre environment it is important :: Business Management Studies

Particularly in spite of appearance the vacant centre purlieu it is important to identify and address those factors which rep billet the arctic of the customers , maintain high levels of services , quality of facilities and promote a firm safe work environment.In the various activities of modern bearing social domestic, work orleisure the cost of work air accidents and incidents is immense interms of wasted costs, loss of revenue, insurance claims and premiumsand a host of unquantifiable indirect costs.Its is incumbent upon all(a) organizations to identify and evaluate the environment within which they operate regardless of whether they arin manufacturing , services place or leisure ect .however ,within each of these sectors there be specific issues to be addressand actions to be taken in sexual congress to health and safety and customersatisfaction .Particularly within the leisure centre environment it is important toidentify and address those factors which improve the s afety of thecustomers , maintain high levels of services , quality of facilities and promote a healthy safe work environment.When considering the customers of a leisure centre the factors whichare belike to affect health and safety and promote a high level ofcustomer satisfaction must be set first. Then what must bedetermined is the ability to control this risk, after risks have beenidentified an effective prevention policy must be prepared forimplementation. inwardly the physical confines of a leisure centrethere are certain aspects of the environment that are of particularimportant when trying to ratio the paramount need of a safeenvironment ,a pre set calculate and the desire to maximize customersatisfaction.These factors include essential housekeeping issues much(prenominal) asmaintenance on buildings and equipment, factors affecting bylegislation including noise, light, air temperature and renewal andstatutory requirements on electrical risks, chemicals storage etc andot her outdoor(a) issues such as customer confidence in staff dedicationand ability to become professional in areas such as prime(prenominal) Aid.Initially the leisure centre management has to develop a wellness andSafety policy in conjunction with the public. Usually a manakin foridentifying risk bearing activities, this can be done by a mixture ofstaff questionnaires, monitoring and through customer satisfactionsurveys.The abutting step is to develop risk avoidance procedures which in aleisure centre may include preset policies such as manning levels inpool areas, storage of equipment/chemicals etc. Next it is importantto evaluate these risks and assail them at source such as no runningin the pool area chemicals to be kept under restricted access, andall electrical equipment to be inspected and approved at regular