.

Friday, March 1, 2019

Effective communication unit 1 D2 Essay

(D2) Whist fetching part in both theme interactions and hotshot to one interactions at that place are many factors that influence the legalness of separately. This es avow will and so evaluate the factors in which I came across which were an influence to my effectiveness in the interactions.Firstly in the one to one interaction I emotional state the factors that came across which do my interaction effective was my speech as I life that I used a clear pronunciations to the service exploiter which altogetherowed her to give birth me better so that they werent confused with the words I rung. I overly took my metre when handleing to her so that she didnt find oneself I was rushing her, I did this in straddle to try and dupe her open up slightly as she would know I am there to help and spend time focusing on her and her drivefully so that she didnt go through that I had better things to do with my time and that I didnt want to be with her. Also this may take fo r her take a level of trust with me during the duration which will defecate her feel care she has person she can rely on is non alone. I alike feel that in my interaction making myself witting of her needs/situation before hand progress to it easier for me to understand wherefore she was in that state as a service user in the first place and so because I didnt consider to recap over the bad parts of her life as that may of got her upset and do her not want to talk even more than than.This besides helped me as I was able to think of advice beforehand so it could be better thought issue advice which would hopefully be helpful to her and if she snarl the advice was estimable thusly this may make her feel that I real can help her and that there is hope in overcoming her situation. Whilst talking to her I demonstrateed my full interests into the communication and interpersonal skills that were taking place and I did this by face uping interested and being focused on respectable her and not having any distractions around me. This would hopefully be possessed of made her feel like I am not interested in something else as that may have made her feel that I am not there to help. I felt by doing this it was a strength as it made her open up slightly ascribable to acting as though I want to hear what she has to say and giving her the time to say it and that I was defiantly listening to her. Throughout the period of talking to her I showed assertiveness which made me portray that I was positive and confident.This hopefully indeed made her feel like I am not release to give up on her and thatwould make her have hope in herself that there is a positive outcome. This then would hopefully have made her open up and talk due to wanting to give me data which I can then help her with in order to cook her affirm on track and to have the positive outcome she wants. She spoke about her past in the interaction and about how her mother and puzzle were in prison, at this point she showed a sense of embarrassment and discomposure in them and so therefore I portrayed an appropriate military posture by not judging what is being said to me and saying that this is solely in confidence. So that she felt that there is nothing to be shamed of. When verbalize to her I used reflective listening as this would make her understand that I have taken into account what she has been telling me due to me seizeing it in a different way, this in like manner lets her know that I understand what she is trying to tell me and will get her to speak more in depth so that I understand exactly what she wants to line up and how she feels. When we were talking I was sitting upright in order to show that I was alert and listening as I would need to look alert in order for the service user to feel that I am aware of what they are saying and that I am daunted about the conversation.I feel that weaknesses to my one to one interaction was that I repeated mys elf slightly in some conversations due to her body talking to looking as though she wasnt listening and this made her feel frustrated as her measure changed acting as though I was patronizing her and that she heard it the first time and wasnt stupid, to ameliorate this I would therefore give her time to answer what was said and not repeat myself even if she looks like she isnt listening, if she still doesnt answer afterward some time I will repeat the question once more although word it in a different way so that it is not the kindred. I also feel I could of improved on a part of the interaction as I entered a sensitive publication quite early on in the interaction about the terminal of her auntie which seemed to have put up her in an upset frame of judgment as I feel that she hadnt got comfortable enough with me at that time of the conversation to talking about a close capacity so I feel that this was a weakness to the interaction, although I brought it back to being effe ctive by showing her the support networks available to her which put her mind at rest and made her feel like she wasnt alone. In the group interaction I feel the factors that came across which made my interaction effective was the way in which I spoke out in the group to make my point clear to theother professionals, this also broke the barrier of silence between one another and this brought the others to speak out and share what they feel would be best so I felt that I was an influence on the group here.As a group I feel are strength was that we had good inwardness contact with one another when speaking which made us suck that we were all listening and interacting so therefore it kept the conversation going. We convey our thought on things that we felt were negative and explained why so that we tacit why we shouldnt do certain things in certain ways. I feel that I had good use of body language in the group as I sat up straight when speaking and used hand gestures to bring the o thers to understand more about what I was explaining. Also I feel that my use of nodding my head to orient that I agree with what people were saying was a good effective interaction as then people in the group knew that I was keeping on track with what they were saying and understood. Also the way in which we worked effective as a group was the way in which we were all aware of the needs and preferences of Mrs.Signh so that we understood about her past and therefore could go straight into what we are going to do with her. I also feel that I made the communication and interpersonal skills effective in the group due to asking questions in order to verify things so that I understood them correctly so that no faults in the trunk occurred when the concourse was over, as if we go the wrong idea about something then Mrs.Signhs health may be at risk.In this collision slang was used due to it being with 3 professionals in the kindred profession of health care so they therefore understo od the jargon used in the conversation as it was medical terminology. This helped us understand certain aspects of her health in more depth. I also feel that an effective way of communication in the meeting was that we respected each others opinions on Mrs.Signh and then came to a conclusion as a group with the final decision, also if we did not feel that someone elses thoughts were very good we did not put them down we just suggested how we could improve them. I also feel in the meeting that I had a good clear voice with a calm tone so that the meeting stayed at a calm level and halt it from becoming an intense discussion when disagreements on the care plan occurred, as an intense discussion could of lead to an argument and that would not have been professional. This also helped the other people in the group understand me clearly so that there was no miscommunication ormisinterpretations as these could of lead to the wrong out or keeping(p) care plan which may not have benefitted Mrs. Singh. Ways to improve the meeting as a group in order to gain more effective communication and interpersonal skills may be to not rush the meeting as much as we did and to make it go on for longer stating more information in it.Also we could have introduced ourselves and our care profession at the start of the meeting and shook one anothers hand showing courtesy and politeness. Other ways which we could of improved it is by not having our coats on and so that we are more comfortable and can move about easily for use of good body language. Another way which we could have improved it in our group would be by sitting in more of a shut circle so that we can hear one another expeditiously and can see each other clearly in order to see body language and facial expressions.This will help make communication effective and avoid misinterpretations so that no mistakes in the meeting are made. I feel that I could of improved the way that I acted with the group as I feel that I took a cho ose approach which made me out to be the main person/ attraction of the group who was in charge due to be speaking up and setting up the topic for discussion. By speaking up in the group with my opinions this may have made the others in the group startle and they may not feel as confident in expressing their opinions. and then I would improve this by making it all equal between one another so that others feel that they are on the same level and can speak up and say what they would like to discuss. References Robinson, L Segal, J . (2012). Effective Communication. Available http//www.helpguide.org/mental/effective_communication_skills.htm. Last accessed 17th October 2012. Skills you need . (2011-2012). Interpersonal Communication Skills . Available http//www.skillsyouneed.co.uk/IPS/Interpersonal_Communication.html. Last accessed 17th October . Stretch, B Whitehouse, M (2010). Health and Social Care Level 3 Book 1. England and Wales Pearson particular(a) Education Collins Educat ion . (2011). Developing effective communication in health and social care. Available http//www.collinseducation.com/resources/hscbtecnationalch01.pdf. Last accessed 17th October 2012.

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.